Your website is either working for you or against you right now. Most business owners don't know which. They launched their site a year ago, maybe two, and assume it's doing its job because leads are still trickling in. But a site that worked in 2023 can be silently costing you customers today if speed, mobile experience, or search rankings have degraded. This checklist helps you find the problems before your competitors do.
Point 1: Speed Check
Go to Google PageSpeed Insights and enter your URL. Look at your mobile score first — this is the one that matters most, since Google's index is mobile-first. A score below 50 is a serious problem requiring immediate attention. 50–89 is acceptable but improvable. 90+ is excellent.
The metric to pay closest attention to is LCP (Largest Contentful Paint) — this measures how long it takes for the main content to appear. Under 2.5 seconds is the target. If your LCP is above 4 seconds, you're likely losing a measurable percentage of visitors before they even see your content.
Point 2: Mobile Friendliness
Open your website on your phone — not your laptop. Then hand it to someone who isn't familiar with your business and ask them to find your main service and contact information within 60 seconds. If they struggle, you have a mobile UX problem. Common issues: text too small to read without zooming, buttons too close together, horizontal scrolling required, or pop-ups that block content on small screens.
Run Google's Mobile-Friendly Test (search.google.com/test/mobile-friendly) for a formal assessment. But the human test above tells you more about actual user experience.
Point 3: Broken Links
Broken links (404 errors) frustrate visitors and signal poor site maintenance to search engines. Use a free tool like Broken Link Checker (brokenLinkCheck.com) or the Screaming Frog SEO Spider (free up to 500 URLs) to scan your entire site. Pay particular attention to broken links in your navigation menu, service pages, and any blog posts or pages that link to your services — these are high-traffic paths where broken links cause the most damage.
Point 4: Title Tags and Meta Descriptions
Every page on your website needs a unique title tag (under 60 characters) and meta description (under 160 characters). Visit each of your key pages and view the page source (Ctrl+U or right-click → View Page Source) to check these. Look for: pages sharing the same title, title tags that are too long or too short, pages with no meta description at all, or descriptions that don't include any call to action.
Your homepage title tag should include your primary keyword and your business name. Your service pages should each target a specific service + location combination. If every page title is just "Home" and "Services," you've found a significant SEO gap.
Skip the manual checking — run a full audit in 30 seconds
Our free Website Audit tool checks your performance, SEO, accessibility, and best practices automatically. Get a scored report with specific recommendations instantly.
Run Free Website Audit →Point 5: SSL Certificate
Look at your browser's address bar. You should see a padlock icon and your URL should start with https://, not http://. If it doesn't, your site is flagged as "Not Secure" by Chrome and other browsers — which causes a significant portion of visitors to immediately leave. SSL is also a minor Google ranking factor. If your site is still on HTTP, this is the most urgent fix on this list and takes most hosting providers less than one hour to resolve.
Point 6: Core Web Vitals
Core Web Vitals are Google's three key user experience metrics, and they're direct ranking factors. You can check them in Google Search Console (Performance → Core Web Vitals) or via PageSpeed Insights:
- LCP (Largest Contentful Paint): Target under 2.5s. Measures loading performance.
- CLS (Cumulative Layout Shift): Target under 0.1. Measures visual stability — do elements jump around while loading?
- INP (Interaction to Next Paint): Target under 200ms. Measures how quickly your page responds to user input.
If any of these are in the "Poor" range (red in Google's reporting), you have ranking-impacting performance issues that require a developer to address.
Point 7: Image Optimization
Unoptimized images are the #1 cause of slow websites. Use PageSpeed Insights' "Opportunities" section to see how much time you could save by optimizing images. Every image on your site should be: compressed (tools like TinyPNG or Squoosh reduce file size by 60–80% with no visible quality loss), sized appropriately (don't upload a 4000px wide photo for a 400px display spot), and served in a modern format (WebP is 25–35% smaller than JPEG at equivalent quality).
Point 8: Conversion Elements
Your website's job is to convert visitors into leads or customers. Check: Does every service page have a clear, visible call to action (button or form)? Is your phone number clickable on mobile? Do you have a contact form that actually sends emails (test it)? Is your pricing or a way to get a quote easy to find? Many business websites fail not because of technical issues, but because they make it too hard to take the next step.
Point 9: Analytics Setup
Do you have Google Analytics 4 installed and tracking correctly? Do you have Google Search Console connected and verified? Are conversions (form submissions, phone calls, bookings) tracked as events? Without proper analytics, you're flying blind — you can't tell which pages are performing, where visitors are dropping off, or which traffic sources are sending the best leads.
Check your GA4 real-time view while visiting your own site. If your own visit doesn't appear, your analytics code isn't firing correctly.
Point 10: Content Freshness
Google gives preference to fresh, regularly updated content. Review your key service pages: are the dates, prices, offerings, and team information still current? Are there any references to "2023" or outdated promotions? Is your blog active, or did it stop 18 months ago? A website that looks abandoned signals lower authority to both Google and visitors. Even updating a service page's content or adding a new FAQ section counts as meaningful content freshness.
After the Audit: Prioritising Your Fixes
Most websites will have issues across multiple of these 10 points. Prioritize fixes in this order: SSL certificate first (security and trust), then Core Web Vitals and speed (ranking impact), then broken links and conversion elements (revenue impact), then SEO meta tags and content (long-term organic traffic). Run the audit quarterly to catch new issues before they compound.
Get a full audit report in 30 seconds
Instead of checking all 10 points manually, run our free Website Audit — it checks performance, SEO, accessibility, and best practices automatically and gives you a scored report with specific recommendations.
Run Free Website Audit →Need help fixing what the audit finds? Book a free strategy call and we'll walk through your results together.
Your website should be your best salesperson
Let's audit your site, identify what's holding it back, and build a roadmap to turn it into a lead-generating machine.
Book a Free Strategy Call →